PRIVACY POLICY

At Fairview Utilities, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect:
   1. Personal Information: We may collect personal information such as your name, address, contact details, and account information when you sign up for our services or use our website.
   2. Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and actions taken.
   3. Payment Information: If you make payments through our website, we may collect payment details, including credit card information, to process transactions.
2. How We Use Your Information:
   1. Service Delivery: We use your personal information to provide you with the services you have requested, including water and electricity supply.
   2. Communication: We may use your contact details to send you important updates, service notifications, and marketing communications, where permitted by law.
   3. Improvement: We analyze usage data to improve our website, services, and customer experience.
   4. Legal Compliance: We may use and disclose your information to comply with legal obligations and respond to lawful requests.
3. Information Sharing:
   1. Third Parties: We may share your information with trusted third parties who assist us in delivering our services, such as payment processors and service providers.
   2. Legal Requirements: We may disclose your information to law enforcement or government authorities when required to comply with applicable laws or regulations.
4. Data Security:
   We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking:
   We may use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
6. Your Choices:
   You have the right to access, correct, or delete your personal information. You may also choose to opt-out of receiving marketing communications from us.